Customer Service Officer

Job no: 512135
Work type: Permanent - full time
Location: Melbourne
Categories: Various categories

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Your next opportunity
Valued role to provide customer service and administration activities associated with Cement’s supply chain function, ensuring full compliance and satisfactory delivery to customers. This is a permanent, full time position, where you will be required to work from our Somerton site from Monday to Friday.

Your day will involve:
• Provide day to day customer service and administration support to the Packaged Products Distribution team.
• Receive orders by telephone or email
• Liaise with customers and carriers to ensure customer delivery expectations are met.
• Manage standing orders and purchase order entry and receipting for transport fleet, subcontractors and suppliers.
• Running various reports, pallet return reports and general fleet paperwork.

What are we looking for?
• Previous Customer Service and Administration Support experience within the logistics or construction industry.
• Previous experience with Oracle is highly desirable but not essential.
• A demonstrable customer focus with a strong sense of service delivery
• Highly organised and able to work under pressure
• High level of accuracy with data entry and excellent attention to detail.
• Strong written and verbal communication skills
• Proficiency in MS Office Suite

What’s on offer?
• Full time permanent position
• Supportive and positive Team Environment
• Ongoing mentoring and guidance from outstanding industry leaders and colleagues
• Genuine career growth opportunities within Boral Australia
• Access to a variety of support networks including Boral Employee Assistance Program.

Advertised: AUS Eastern Standard Time
Application close: AUS Eastern Daylight Time

Apply now

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