Your day will involve: 

• Receiving orders and entering them into our systems in a precise and agile manner (with training provided) 
• Understand production capabilities of the Boral plant and truck network
• Monitor progress of deliveries and provide delivery information to the customer, using vehicle tracking systems 
• Build professional relationships with customers and internal teams. 

What are we looking for? 

• Punctual, professional and reliable team members that look forward to joining your peers in the office - 5 days per week. 
• Enthusiasm and customer focused individuals that are willing to be an integral part of a busy contact centre team
• Exceptional communication skills to identify and resolve customer issues and capture customer orders
• Manage competing priorities in a high-volume environment while ensuring customers are provided with exceptional customer service 
• Computer literacy

What’s on offer?  

• We value your abilities and reward results that drive business success 
• Genuine opportunity to develop and upskill through tailored succession planning into a variety of roles including sales and our broader customer service team 
• Be a part of a fun and dynamic team that celebrates wins with team lunches and incentives