Customer Service Agent
Job no: 513053
Work type: Permanent - full time
Location: Brisbane
Categories: Call Centre
Your next opportunity
Based in Milton, you will provide support for our customers in relation to orders and general enquiries. In this opportunity, you will work off a monthly roster with shifts ranging between our opening hours of 5.30 am – 4.45 pm Monday to Friday and rotational roster for Saturdays, 5.30 am to 12 pm.
Your day will involve:
- Receive orders and enter them into our systems in a precise and agile manner (with training provided)
- Understand production capabilities of the Boral plant and truck network Monitor progress of deliveries and provide delivery status information to the customer, using vehicle tracking systems
- Build professional relationships with customers and internal teams.
What are we looking for?
- Be a punctual, professional and reliable team member, joining your peers in the office - 5 days per week.
- Enthusiastic customer focus, willing to be an integral part of a busy and efficient order-taking and distribution team
- Exceptional communication skills to identify and resolve customer issues and capture customer orders with the highest level of precision
- Computer literate
- Proven ability to learn and meet the challenges of an ever-changing environment.
What’s on offer?
- Full time permanent position
- Supportive and positive Team Environment
- Ongoing mentoring and guidance from outstanding industry leaders and colleagues
- Genuine career growth opportunities within Boral Australia
- Access to a variety of support networks including Boral Employee Assistance Program
Advertised: E. Australia Standard Time
Application close: E. Australia Standard Time
Apply now