Customer Service Agent

Job no: 513053
Work type: Permanent - full time
Location: Brisbane
Categories: Call Centre

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Your next opportunity

Based in Milton, you will provide support for our customers in relation to orders and general enquiries. In this opportunity, you will work off a monthly roster with shifts ranging between our opening hours of 5.30 am – 4.45 pm Monday to Friday and rotational roster for Saturdays, 5.30 am to 12 pm.  

Your day will involve:

  • Receive orders and enter them into our systems in a precise and agile manner (with training provided)
  • Understand production capabilities of the Boral plant and truck network Monitor progress of deliveries and provide delivery status information to the customer, using vehicle tracking systems
  • Build professional relationships with customers and internal teams.

What are we looking for?

  • Be a punctual, professional and reliable team member, joining your peers in the office - 5 days per week.
  • Enthusiastic customer focus, willing to be an integral part of a busy and efficient order-taking and distribution team
  • Exceptional communication skills to identify and resolve customer issues and capture customer orders with the highest level of precision
  • Computer literate
  • Proven ability to learn and meet the challenges of an ever-changing environment.

What’s on offer?

  • Full time permanent position
  • Supportive and positive Team Environment
  • Ongoing mentoring and guidance from outstanding industry leaders and colleagues
  • Genuine career growth opportunities within Boral Australia
  • Access to a variety of support networks including Boral Employee Assistance Program

Advertised: E. Australia Standard Time
Application close: E. Australia Standard Time

Apply now

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