Customer Service Agent
- Sydney, NSW
- Customer Service Agent
- Permanent - full time
Your Next Opportunity
Are you reliable, driven, and customer-focused? We want YOU to join our Customer Service team based in our Quarries Contact Centre at North Ryde on a Permanent Full-Time basis!
We’re looking for a Customer Solutions Agent to support our customers with orders and general enquiries. You’ll work Monday to Friday (9am–5pm), with the opportunity for Saturday overtime on rotation.
What you’ll be doing
- Receive and process customer orders quickly and accurately (full training provided)
- Learn about our plant production and truck network capabilities
- Track deliveries and update customers using our vehicle tracking systems
- Build strong, professional relationships with customers and internal teams
What we’re looking for
- Reliable team players who enjoy working in-office
- Customer-focused problem solvers with strong communication skills
- Ability to manage competing priorities in a busy environment
- Computer literacy and eagerness to learn
What’s on offer
- Recognition and rewards for your contribution to business success
- Genuine career development opportunities into sales or wider customer service roles
- A supportive, fun team culture with regular team lunches and incentives
About Us
Boral is Australia’s leading quarry operator, with 76 quarries, sand pits and gravel operations, supplying about 30 million tonnes of product annually. Our raw materials of stone, gravel and sand are used to build our homes, workplaces, public buildings, roads, and key infrastructure projects.
Our people provide solutions to help customers and stakeholders build a sustainable future in a changing world. Our values are what matters to us and guide our behaviours: Safety, Teamwork, Ambition, Accountability and Respect.
We’re proud of our legacy as a great Australian business and have a strong foundation to improve and continue fulfilling our purpose and what we do best - building something great.
Boral is an equal opportunity employer, committed to building a diverse and inclusive workplace where everyone can thrive.