Customer Service Agent

  • Brisbane, QLD
  • Customer Service Agent
  • Permanent - full time

Are you ready to take the next step in your career? Boral is excited to invite candidates for the Customer Service Agent role to our upcoming Assessment Centre Day. This is a unique opportunity to demonstrate your skills and experience in a dynamic, real-world environment.

Date: Tuesday 30th September or Thursday 2nd October 2025

Location: Boral Office - Milton

Your next opportunity

Based in Milton, you will provide support for our customers in relation to orders and general enquiries. In this opportunity, you will work off a monthly roster with shifts ranging between our opening hours of 5:30 am to 4:45 pm Monday to Friday and rotational roster for Saturdays, 5:30 am to 12:00 pm.

What are we looking for?

  • Be a punctual, professional and reliable team member, joining your peers in the office - 5 days per week.
  • Enthusiastic customer focus, willing to be an integral part of a busy and efficient order-taking and distribution team
  • Exceptional communication skills to identify and resolve customer issues and capture customer orders with the highest level of precision
  • Computer literate
  • Proven ability to learn and meet the challenges of an ever-changing environment.

What’s on offer?

  • Full time permanent position
  • Supportive and positive team environment
  • Ongoing mentoring and guidance from outstanding industry leaders and colleagues
  • Genuine career growth opportunities within Boral Australia
  • Access to a variety of support networks including Boral Employee Assistance Program

How to Register

  • Submit your application before Friday, 26th of September, 5:00 pm
  • If you are shortlisted, you will receive a formal invitation to attend the Assessment Centre
  • Prepare for the day by familiarising yourself with Boral and the types of group activities you might encounter

About Boral Concrete

At Boral Concrete, we have more than 200 operational sites across Australia. Rarely a day goes by that you wouldn’t pass one of our batching plants or Agitator trucks. Our people and products have helped enable a variety of residential and commercial projects including Western Sydney International Airport.

Our people provide solutions to help customers and stakeholders build a sustainable future in a changing world. Our values are what matters to us and guide our behaviours: Safety, Teamwork, Ambition, Accountability and Respect.

We’re proud of our legacy as a great Australian business and have a strong foundation to improve and continue fulfilling our purpose and what we do best - building something great.

Boral values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, disability or age.

Apply Now

Refer someone to this job

Not You?

Thank you

Recommended Jobs

Plant Operator

Melbourne, VIC, Australia
Our Dandenong team are looking for two highly skilled operators to work our afternoon/night shift. Forklift and Loader experience is required.

Plant Operator

Illawarra South Coast, NSW, Australia
Boral is looking for a batcher/plant operator to accurately batch concrete orders and operate a front-end loader at our Moruya & Narooma concrete plants.

Fitter - Concrete

Brisbane, QLD, Australia
We are looking for an experienced Fitter for our Concrete team, the primary responsibilities will be to maintain on site production facilities and equipment.

Sign Up for Job Alerts

Finalize your job alert by selecting criteria from the dropdowns below. You can select multiple options from each dropdown by returning to the combobox and re-entering the list of options. Submit at the end to create your job alert.

Not You?

Thank you