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Customer Service and Dispatch Officer

  • Sydney, NSW
  • Administration Officer
  • Customer Service Agent
  • Permanent - full time
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Boral is looking for a Customer Service & Dispatch Officer to join our Asphalt Business. The key focus of the role is to be the main point of contact between the customer and the Specialty Products Business for NSW & ACT.

This is a permanent full time position, working Monday – Friday 9am – 5pm with a rotating weekend roster.

Your day will involve:

  • Record and process all order details accurately as well as assist with allocations
  • Pass sales leads, pricing and product information enquires to estimators.
  • Liaise with operational staff frequently to understand up to date stock levels and lead times. Ensuring customer expectations are set and delivered upon.
  • General administration duties as required

What are we looking for?

  • Prior experience in a customer focused role
  • Proven knowledge of logistics and goods transport is desirable.
  • Strong people skills & communication skills
  • Strong organisational skills and the ability to multi-task with strong attention to detail

What’s On Offer?

  • Join an organization unwaveringly committed to health, safety, and environmental excellence
  • Embark on a compelling and dynamic career with a prominent leader in the national construction industry, presenting authentic pathways for career growth and development
  • Seize the chance to be part of a collaborative team environment within an organization devoted to both the safety of its employees and the impeccable delivery of work quality for our valued customers

About Boral Asphalt

Boral Asphalt supplies high quality surfacing solutions for a wide range of Australian road and construction projects - from local streets to highly complex infrastructure including freeways, highways and airport runways. The Boral Asphalt business includes asphalt manufacturing sites, ‘spray seal’ depots, and an asphalt contracting service.

Our people provide solutions to help customers and stakeholders build a sustainable future in a changing world. Our values are what matters to us and guide our behaviours: Safety, Teamwork, Ambition, Accountability and Respect.

We’re proud of our legacy as a great Australian business and have a strong foundation to improve and continue fulfilling our purpose and what we do best - building something great.

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